At Bluepass, we are committed to protecting your privacy and ensuring the security of your personal data.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services.
1. Contact Email: contact@mybluepass.eu
This Privacy Policy applies to all personal data collected through our website, SaaS platform, and any related communications.
2. Personal data we collect
2.1 Data you provide directly We collect personal data that you voluntarily provide to us, including when you: * contact us via a form or email; * request a demo or information; * create an account; * subscribe to newsletters or communications. This data may include: * first and last name; * email address; * phone number; * company name, job title; * any information you choose to share with us.
2.2 Data collected automatically When you visit our website, we may automatically collect: * IP address; * browser type and device information; * pages visited and interactions; * date and time of access. This data is collected using cookies or similar technologies. Please refer to the Cookies section below for more information.
3. How we use your data We process your personal data for the following purposes:
1. Providing our services Responding to requests, managing accounts, delivering our SaaS services.
2. Communication & marketing Sending product updates, newsletters, or commercial communications (only where permitted by law).
3. Service improvement Analyzing usage to improve performance, security, and user experience.
4. Security & compliance Preventing fraud, ensuring system integrity, and complying with legal obligations.
5. Legal obligations Meeting regulatory, accounting, or legal requirements.
4. Legal basis for processing
We process personal data based on one or more of the following legal grounds: * your consent; * the performance of a contract; * our legitimate interests (e.g., service improvement, security); * compliance with legal obligations.
5. Data retention We retain personal data only for as long as necessary: * Prospect data: up to 3 years after the last contact; * Customer data: for the duration of the contractual relationship, then as required by law; * Website analytics data: up to 25 months. After these periods, data is deleted or anonymized.
6. Data sharing We do not sell or rent your personal data. We may share your data with: * trusted service providers (hosting, analytics, email services); * affiliated companies, where applicable; * public authorities, when legally required; * potential buyers in case of a merger or acquisition. All third parties are required to process data in compliance with applicable data protection laws.
7. International data transfers Some data may be transferred outside the European Economic Area (EEA). When this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.
8. Your rights Under the GDPR, you have the right to: * access your personal data; * request rectification or deletion; * object to or restrict processing; * request data portability; * withdraw consent at any time. To exercise your rights, please contact us at contact@mybluepass.eu You also have the right to lodge a complaint with your local data protection authority.
9. Cookies We use cookies to: * ensure website functionality; * analyze traffic and performance; * improve user experience. You can manage or disable cookies through your browser settings or our cookie consent tool.
10. Changes to this policy We may update this Privacy Policy from time to time to reflect legal or operational changes. Any updates will be posted on this page with a revised “Last updated” date. 11. Contact For any questions regarding this Privacy Policy or our data practices, please contact: 📧 contact@mybluepass.eu